Artificial Intelligence

  • In the battle of the Virtual Assistants (VA), it seems like everything else, there are too many choices. Alexa, SIRI, Google Assistant, and Cortana are practically household names at this point. While each has their particular set of benefits, no one AI (i.e. Artificial Intelligence, because that’s what we’re really talking about here) can fulfill every request made of it. With next year’s pending launch of my company’s (PTC) flagship PLM platform, Windchill (integrated with Microsoft Azure’s cloud solution)—facilitating manufacturers’ efforts to rollout NPIs (i.e. new product introductions)—I thought it would be interesting to explore some aspects of where VAs/AIs are these days in a practical sense from home to business. I’d venture to guess that most homes feature more than one VA. The Digtal Batman household runs both SIRI on our iPhones/iPod and AppleTV 4K, and we run an Echo Dot featuring Alexa. It’s interesting to note the significant differences for our needs. For example: Alexa comes in handy when playing music from Amazon Music Unlimited and radio broadcasts over IHeartRadio. Whereas, SIRI dials our phone numbers, reads our texts, provides us with navigation, and helps us search/navigate our Apple TV 4K streaming device. Conversely, like most PTC employees running Windows 10 on their laptops, Cortana can easily be enabled. But I think it would be a little weird if everyone in the open seating at Seaport HQ started talking into their computers all at once! Though I haven’t used “Okay Google” in a while, it does come in handy for general searches and navigating the plethora of online/cloud‐based productivity, calendar, and meeting tools available—especially if you’re using Google Chrome. And what’s really interesting is now each of these separate VA platforms are starting to work together: organizing calendars across different devices (like cell phones), providing email from multiple...