If you’re like many of the millions of American parents who have been directly affected by the Global COVID-19 Pandemic beginning in the United States around early 2020, then you understand the challenges and frustrations that have invariably come with remote learning for your kids. Virtually, in the blink of an eye, parents went from breadwinners and caregivers to homeschoolers and the resident IT help desk. The latter being no easy chore even for actual IT professionals! When the pandemic first hit here in The Bay State, schools immediately closed. In my family’s town, it was on Friday, March 13th. How apropos! First, there was two weeks off for kids as the school system attempted to figure out how to go forward with a remote learning model that had not existed in any appreciable form before for the grade schoolers. Needless to say, it was a bit of an expected technical challenge. Most of the work assigned to our kids were in the form of review material with no appreciable new materials being taught. Couple that with technological challenges almost equal to the quest of how to lockdown that states, test, trace, and develop a vaccine all to fight COVID-19. As well as, Congress figuring out a way to help small businesses and individuals alike with some form of comprehensive COVID relief package. So many things were happening at once. And providing some kind of technology equity for lower-income students to have both Internet bandwidth along with a working Internet-capable computer (most likely a Chromebook laptop) was also part of that challenge. This was because it quickly became evident that students were going to be staying home and learning remotely—to the end of 2020, and most likely hybrid (remote and in-person combo) until the end of the 2021 school year...
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January 30, 2021With the recent acquisition of Fitbit by Google (for $2.1 billion!), in order to break into the highly lucrative “wearables” market, I thought it might be interesting to explore this topic a bit here. However, since we’re talking about Google attempting to compete directly with Apple, Xiaomi, Garmin, Huawei, and Samsung, this is a tough nut to crack. Here are some quick stats* from Statista: Connected wearables worldwide (2019): 722 million Wristband wearables (2020): 67.7 million Marketshare of wearables (Q3, 2020): Apple 33.1%, Xiaomi 13.6%, Fitbit 2%, Hauwei 11%, Samsung 9% (Other, such as Garmin 28.2%) Apple and Samsung hold the highest percentage of most recognizable smartwatches (2020): 47.9% and 13% respectively Wearables, from fitness trackers (like the Fitbit Charge 4) to smartwatches, are no longer the stuff of science‐fiction. They have evolved even quicker than smartphones. Up until 2006 when the LG Prada first appeared on the market (followed by the iPhone in 2007) there was virtually nothing like modern wearables available. Though it took a confluence of technologies from touchscreens, 3G/4G/LTE cellular service, and Bluetooth to name a scant few to make wearables a reality, they quickly evolved into what we are seeing today. And these are not only connected extensions of our smartphones on our wrists or other parts of the body (e.g. Google Glass for Enterprise AR), but also as stand alone devices that house whole operating systems, UIs, and bio‐feedback sensors on their own. The Apple Watch is obviously the go‐to example but more and more diverse devices are beginning to flood the market. Devices such as: implantables (from biosensors, super small pacemakers, to birth‐control), smart jewelry (to discreetly take calls and texts, or track menstrual cycles), smart clothing (with sensors that monitor everything from footfalls for runners to providing haptic feedback for yoga poses),...
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January 24, 2020Google recently announced that it was going to strip cookies from its Chrome web-browser. This is a big deal for a lot of people, namely advertisers. In case you weren’t aware of what a cookie is (not the yummy kind you eat), let Digital Batman tell you. A cookie is a bit of third-party data that gets stored on your system when you access a website. This data is used to track your online activities such as product browsing history, location, etc. Advertisers can then use this data to target ads specifically to what they think you’re interested in. And furthermore, advertisers can “retarget” ads after you as you browse around the Internet from site to site. Ever wonder how a random website you visit seems to know that you were looking at plushy chairs on Amazon? Well, that’s retargeting and that’s powered by cookies. Which leads to a lot of privacy issues that have been debated for as long as the Internet has been around. Therefore, Google is trying to assuage users’ concerns about privacy by eliminating cookies. What will advertisers do? Well, they’ll probably have to come up with more transparent ways to gather your information, with your permission. Now I mention this because it reminds me about how things have both changed and remained the same over the last 25+ years of browsing the Internet. Back in the heyday of the World Wide Web (mid-to-late 1990s), we had a whole battlefield of web browsers all vying for dominance in The Browser Wars! It all started with Netscape Navigator (technically Mosaic in its initial form), invented by Marc Andreessen founder of Netscape. [Digital Batman had done a previous Progressive Pioneers profile on Andreessen back in July.] Navigator was initially released in December of 1994. It sported a simple interface with a few oversized navigation buttons (like Back, Home, and...
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October 14, 2019Today’s Digital Tech & Industry section is all about the cornerstone of our civilization: cash! That’s right. For as long as there’s been human society there has been some form of currency. For most of human history it’s been more or less little bits of embossed metal called coins. However, in the 21st Century (thank goodness) we have Digital Mobile Payments, Cryptocurrencies, and Social Media Payments to enable all of our commercial indulgences! Hard to believe that there would be more than one way to pay but there it is. When we look back at 20th Century digital payments, the only examples that come to mind are wire transfers and direct deposit. However, now those seem so quiant compared to what we have going on today. A lot of hullabaloo is made over cryptocurrencies such as Bitcoin and others (e.g. NEO, EOS, and Monero); however, in a practical sense, trying to pay for say a pair of jeans or a latte with them still seems a bit too farfetched. But for millennials and Gen‐X/Yers, it’s as simple as taking out their smartphone (or raising their smartwatch) and tapping the POS (Point of Sale) terminal using their eWallets (i.e. Apple/Google/Samsung Pay). Apple Pay, Google Pay, and Samsung Pay are all pretty much the same with only a few device‐specific differences. They all use the NFC (or Near‐Field Communication) chips inside them to enable “contactless” transactions that are funded by a person’s digital wallet (or eWallet) usually linked to a bank/credit account. Samsung Pay actually has another level of mobile payment called MST (Magnetic Secure Transaction) that enables users to use their phones just like swiping a credit card—good for older POS terminals that do not have an NFC chip reader. And this is all well and good for millions of transactions...
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October 11, 2019In the battle of the Virtual Assistants (VA), it seems like everything else, there are too many choices. Alexa, SIRI, Google Assistant, and Cortana are practically household names at this point. While each has their particular set of benefits, no one AI (i.e. Artificial Intelligence, because that’s what we’re really talking about here) can fulfill every request made of it. With next year’s pending launch of my company’s (PTC) flagship PLM platform, Windchill (integrated with Microsoft Azure’s cloud solution)—facilitating manufacturers’ efforts to rollout NPIs (i.e. new product introductions)—I thought it would be interesting to explore some aspects of where VAs/AIs are these days in a practical sense from home to business. I’d venture to guess that most homes feature more than one VA. The Digtal Batman household runs both SIRI on our iPhones/iPod and AppleTV 4K, and we run an Echo Dot featuring Alexa. It’s interesting to note the significant differences for our needs. For example: Alexa comes in handy when playing music from Amazon Music Unlimited and radio broadcasts over IHeartRadio. Whereas, SIRI dials our phone numbers, reads our texts, provides us with navigation, and helps us search/navigate our Apple TV 4K streaming device. Conversely, like most PTC employees running Windows 10 on their laptops, Cortana can easily be enabled. But I think it would be a little weird if everyone in the open seating at Seaport HQ started talking into their computers all at once! Though I haven’t used “Okay Google” in a while, it does come in handy for general searches and navigating the plethora of online/cloud‐based productivity, calendar, and meeting tools available—especially if you’re using Google Chrome. And what’s really interesting is now each of these separate VA platforms are starting to work together: organizing calendars across different devices (like cell phones), providing email from multiple...
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April 20, 2017Mobile communications such as text messaging, Facebook Messenger, Twitter Direct Messaging, SnapChat, Skype, and FaceTime are all seeking to supplant Email these days as the preferred form of digital communications. Not so for business or for professionals where Email still reigns supreme. Email access essentially comes in two forms: Email Software, or Client-based Email – E.g. Microsoft Outlook (costly subscription fees), Mac Mail (comes with Mac OS X), and Thunderbird (free open-source download) to name a few. Cloud Email – E.g. Google Mail (GMail), Yahoo Email, or AOL Email (yes, it still exists)—all free and accessible via a web browser Let’s delve into the key differences between them with an eye on how each form manages Email in their own unique ways. It should be noted that regardless of what method of accessing your Email is used, all Email actually sits on a server somewhere in “The Cloud” and simply waits for you to get it one way or another. Email Software Client-based (meaning: on your computer) Email still has many years of unparalleled usefulness that other services can’t match—the main advantage being security. Say you’re an employee at Company X and check your email like everyone else does everyday. You can rest assured that the Email sitting behind your company’s firewall is as secure as it gets. Even when logging in from home, you are usually using a VPN (Virtual Private Network) to establish a secure connection between your laptop and your company’s Email servers. There’s very little chance of your Email being hijacked as you send your messages to your fellow employees or out to your clients. Microsoft Outlook allows a massive amount of Email filtering features, rich text (like HTML) messages, Email organization into shared and group folders across the entire organization, remote Email access via a Web-Outlook interface, and comes in cross-platform versions for Mac OS X and Windows (all versions). And the final advantage is group organization capabilities like employee calendars, scheduling...